IT Infrastructure Engineer

N2N Services, Inc. has an immediate need for a Infrastructure Engineer at its Duluth, Georgia headquarters. This is an excellent opportunity for a seasoned engineer to leverage their skills and talents in a dynamic, fast-paced environment supporting cloud-native applications.

Responsibilities Include:

Technical knowledge

  • Understanding of running enterprise-class transactional applications built on a Java stack
  • Hands on experience building, supporting, and tuning RDBMS environments, particularly Oracle, mySQL, as well as NoSQL databases (i.e. Mongo); Understanding of SQL tuning required
  • Working knowledge of ESB technologies (Mule or Boomi preferred)
  • Thorough understanding of Linux (Unix) operating system
  • Thorough understanding of IP-based networks, both within virtual private clouds and external network connectivity
  • Knowledge of load balancing in multi-tier application environments
  • Programming experience with Java desirable but not required
  • Experience managing ticket-based enterprise work-flow systems, particularly JIRA and  Freshdesk
  • Familiarity with SOC 2 compliance obligations for IT, such as in patching, segregation of duties, and change management
  • Experience in Docker or similar container technology
  • Experience in container orchestration tools such as Kubernetes
  • Experience in infrastructure automation tools eg: Terraform, Chef, Puppet
  • Experience in CI/CD tools such as Jenkins
  • Experience in virtualization environments
  • Experience in monitoring tools

 

Technical solution development

  • Build or modify system environments to serve new purposes or improve workflow
  • Test, maintain, and monitor programs and systems, including coordinating the installation of programs and systems
  • Develop, document, and revise system design procedures, test procedures, and quality standards
  • Help develop a technology architecture by providing input to the Enterprise Architecture team
  • Participate as technical lead in complex services and systems integration efforts, developing enterprise-class applications
  • Work on the scoping, approval, development, and implementation of infrastructure projects
  • Develop infrastructure solutions using industry and company best standards and practices
  • Mentor junior infrastructure engineers

 

Technical Support

  • Understanding of business functions and how that informs infrastructure capabilities
  • Ability to understand and support complex end-to-end distributed application systems, and contribute to holistic problem resolution.

 

Planning and Organizing

  • Understands tasks required in the job and taking ownership to complete tasks.
  • Takes initiative to plan and organize daily activities and tasks.
  • Ability to work independently on tasks, develop own work schedule and monitor progress against defined parameters. 

 

Project Management

  • Ability to manage timelines, financial resources if applicable, and the activities of others to achieve success. 
  • Ability to monitor project progress and provide updates to managers. 

 

Consultancy

  • Ability to understand user needs through discussion with stakeholders. 
  • Ability to convey technical information to stakeholders and promote understanding of relevant issues.

 

Desired Qualifications & Competencies:

  • Minimum of a Bachelor’s Degree in Computer Science or related areas
  • 5+ years post-graduation experience supporting Linux-based applications in a cloud environment
  • Excellent verbal and written communication skills
  • Ability to react quickly to new demands in an ever-changing dynamic business and development environment
  • Ability to work under pressure, producing results in an agile environment
  • Must have a positive and a can-do attitude
  • Must be self-motivated and be able to work with minimal direction